Who can I contact?
RescueDogs is operated by IT-Bruderhofer, Lukas Bruderhofer, in Sigmarszell, Germany. For help using the app, write to rescuedogs@it-bruderhofer.de. For access requests, deletion and other privacy matters, contact info@it-bruderhofer.de.
The privacy policy provides full details about data processing and your rights.
Where is data processed?
Our servers are located in Frankfurt am Main, Germany. Your data is transmitted over encrypted connections and backed up regularly. Individual features use additional services, such as maps, notifications, fault analysis, dog trackers and app-store purchases. These services may also process data outside Germany.
What information does RescueDogs use?
- Your account: sign-in details, contact information and preferences.
- Your unit: membership, roles, dates and shared tasks.
- Training: dogs, recordings, observations and goals.
- Searches and missions: shared locations, search areas, assignments and responses.
- Operation and purchases: connection and error data and the features purchased.
Who can see what?
| Who? | Which content? |
|---|---|
| Handlers and members | Their own entries and content shared with them by the unit. |
| Trainers and organization admins | Training and learning goals; admins also manage members and roles. |
| Mission leads | Missions, responses and the map within the enabled mission module. |
| Equipment managers | Equipment and vehicles within the enabled module and their assigned permissions. |
| Visitors to the public unit page | Only details and chronicle posts published by the unit. Member lists, dog profiles and live locations remain internal. |
Access to view or edit content depends on membership, roles and enabled features. Your unit chooses whether to use a public unit page.
When does location sharing end?
During a search you share your location with selected organization members. Sharing ends when you finish the search. After an exercise, check that the search has ended. The map also shows when a location is old.
Taking data with you or deleting it
Depending on the area, you can reuse tracks as GPX files, save reports as PDF and export duty hours as a table. Before adopting RescueDogs, check which reports you need and whether the available formats fit your workflow.
When leaving a unit or changing roles, agree with those responsible how access to shared records should change. For account deletion or taking further data with you, use account functions or contact info@it-bruderhofer.de.
Discuss privacy before getting started
Does your unit need information about agreements, backups, retention or provider support? Tell us how you plan to use RescueDogs and what your responsible officers need to know. We can discuss the relevant information with you.
Discuss questions for your unit · Prepare your introduction
What works without reception?
Prepared maps and local recordings help in the field. Sign-in, synchronization and transmitting live locations still need internet.